Mtwspy

A service that collects information at the request of the User from various social media platforms. https://mtwspy.com

Data controller

Individual entrepreneur

Person responsible for personal data protection

E-mail: service@mtwspy.com   

Personal data

Name, e-mail address (E-mail).

NOTE

We do not collect and ask you not to provide us with information that is subject to certain legal restrictions and requirements, such as racial or ethnic origin, political, religious or philosophical beliefs, membership in political parties and trade unions, criminal convictions or suspicion of criminal offenses, as well as information about health, gender, biometric or genetic data.

Collection and processing of cookies

We use cookie technology to collect additional data about the use of the Site and to improve the operation of the Site and the quality of our services. Cookies are small files that the Site, network software services or service providers place on your device through the Site (if you have allowed it), which allows the Site or service providers to recognize your browser and store and remember certain information. With the help of cookies, we can process information such as:

Device information, hardware model, unique device identifiers, MAC address, IP address, operating system version and device settings; Information from log files: Time and duration of use of the site, search terms, location information, and any other information stored in cookies that allows us to uniquely identify your browser or account. We use cookies for many important things - for example, to help you log in and to improve your experience with our service or services. We may use cookies to better understand how you interact with the site, to track the total number of users on the site and traffic routing, to improve our site and our services, to understand your preferences based on previous or current site activity, which allows us to provide you with the highest quality service.

PURPOSE OF DATA PROCESSING

LEGAL GROUNDS FOR DATA PROCESSING

Registration and processing of requests for contact information.

The personal data of the personal data subject is processed in order to perform preliminary and subsequent actions related to registration requests, information and contact management and/or sending information materials, as well as to fulfill any other obligations arising in this regard.

The legal basis for such processing is the provision of services in response to the registration request, provision of information and contact details and/or sending of information materials, as well as the fulfillment of legal obligations.

Providing data is not mandatory.

However, any refusal of the relevant person to provide the data makes it impossible for the controller to provide the requested service.

Management of contractual relations.

The processing of the data subject's personal data is carried out in order to perform activities before and after the purchase of the Service, such as, for example, managing the relevant order, providing the Service itself, invoicing and managing payments, processing complaints and/or service reports, as well as providing assistance, sending content messages and fulfilling any other obligations arising from the contract.

The legal basis for such processing is the provision of services characteristic of contractual relations and compliance with legal obligations.

Provision of data is not mandatory, but any refusal of the relevant person to provide data makes it impossible for the controller to provide the requested services.

Protection of rights in court or out of court.

The processing of the Data Subject's personal data is carried out in order to establish the exercise or defense of the Controller's rights and/or to protect against claims of other persons in court or out of court.

The legal basis for such processing is the realization of the legitimate interests of the Controller, taking into account the balance of the rights of the latter and the Personal Data Subject.

General and computer security.

The processing of personal data of the personal data subject is carried out in order to ensure network and information security, protection of corporate assets of the company and security of offices and corporate systems of Mtwspy.

The legal basis for such processing is compliance with legal obligations and realization of the legitimate interests of the Controller, taking into account the balance of rights between the Controller and the Data Subject.

The data subject has the right to object at any time, for reasons relating to his or her personal situation, to processing of personal data concerning him or her for the purpose concerned.

Fraud prevention.

The processing of personal data of the personal data subject is carried out to ensure control in order to monitor and prevent fraudulent activities and payments, using software systems that carry out checks in an automated mode and before agreeing on a service/product. Failure to perform such checks with a negative result makes it impossible to complete the transaction.

In any case, the interested party may express its opinion, obtain clarification or appeal the decision by explaining the reasons for the decision to the Customer Support Service.

The legal basis for such processing is the realization of the legitimate interests of the Controller, taking into account the balance of the rights of the latter and the Data Subject.

The data subject has the right to object at any time, for reasons relating to his or her personal situation, to processing of personal data concerning him or her for the purpose concerned

Shares for services similar to those purchased.

The processing of personal data of the Personal Data Subject is carried out for the purpose of sending electronic messages related to promotions and offers of services/products of the Controller, which are identical and/or similar to those covered by the current agreement with the Personal Data Subject, unless the Personal Data Subject objects to such processing initially or during further communications.

The legal basis for such processing is the legitimate interest of the Controller in promoting products or services in which the customer may have a legitimate interest, taking into account the balance between the rights of the latter and the Controller.

The data subject has the right to object at any time, on grounds relating to his or her personal situation, to processing of personal data concerning him or her for the purpose concerned.

Promotional activities for services/products offered by Mtwspy.

The personal data of the personal data subject is processed for the purpose of sending (subject to obtaining special consent) notifications about promotions and offers of the Owner's services/products by traditional means (e.g., regular mail, telephone calls with the operator) and/or automated means (e.g., e-mail, SMS, MMS, pre-recorded telephone calls).

The legal basis for such processing is the consent given by the data subject prior to the processing, which may be freely withdrawn at any time without prejudice to the lawfulness of the prior processing.

Any refusal of the data subject to provide consent entails

inability to use the relevant services without any negative consequences for the contractual relationship with the data controller.

Profiling.

The personal data of the data subject is processed, subject to specific consent, for the purpose of profiling, for example, to analyze the transmitted data and purchased services/products in order to offer advertising messages and/or commercial offers in accordance with the choice made by users.

The legal basis for such processing is the consent given by the data subject prior to the processing, which may be freely withdrawn at any time without prejudice to the lawfulness of the prior processing.

Any refusal of the data subject to provide consent entails

inability to use the relevant services without any negative consequences for the contractual relationship with the data controller.

CATEGORIES OF RECIPIENTS

OBJECTIVE

The Mtwspy.

Administrative, accounting and service tasks

Mtwspy third party providers.

Provision of services (support, maintenance, supply/delivery of services, network and electronic communication service providers) related to the requested service.

Credit and digital payment institutions, Banking/postal institutions

Management of fees, payments, and reimbursements related to the performance of services or products.

External experts/consultants and consulting companies

Fulfillment of legal obligations, enforcement of rights, protection of contractual rights, debt collection.

Financial management, public authorities, judiciary, supervisory and regulatory authorities

Fulfillment of legal obligations, protection of rights; lists and registers maintained by public authorities or similar bodies on the basis of special regulations in connection with the requested service.

Persons who are officially delegated or have a recognized legal title

Legal representatives, managers, guardians, etc.

The entities in these categories act independently as individual data controllers or as data processors appointed by the Data Controller.

The data may also be known, in connection with the performance of the assigned tasks, to the Controller's personnel, including interns, temporary employees, consultants and specially authorized data processors. Personal data will in no case be distributed and, accordingly, will not become known to unidentified persons in any form, for example, by providing them with access to it or viewing it.